Frequently Asked Questions
Everything you need to know about your LTTStore order.
How long does shipping typically take?
Orders are generally processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 2-4 weeks depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for most items in new, unworn condition with original packaging. Please note that certain items, like mystery products or digital goods, may be final sale.
Do I have to pay customs fees or duties?
International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How do I know what size to order?
Each apparel item features a detailed sizing chart link on its product page. We recommend comparing these measurements against a garment you already own for the best fit.